Some Error Messages When Printing in Windows
This article was previously published under
Q121074
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SYMPTOMSWhen you try to connect to a printer
shared by a Windows computer, one of the following errors may appear
when you enter the network path or port name:
\\servername\sharename is
an invalid port name
-OR-
Could not connect to the
printer: The system cannot find the file
specified
-OR-
Test Page failed to print.
Would you like to view the print trouble shooter for assistance? The
filename, directory name, or volume label syntax is incorrect.
-OR-
Test page failed to print.
Would you like to view the print trouble shooter for assistance?
Unable to create a print job.
-OR-
Could not start print job.
-OR-
A StartDocPrinter call was not
issued.
CAUSEThese messages are erroneous and occur
if the Windows printer share is password protected. If you attempt
to connect to the share by running a NET USE from the command line,
you receive this (correct) message:
The password is invalid for
\\servername\sharename You are allowed to
enter the password of the share.
RESOLUTIONTo resolve this issue, use one of the
following procedures:
103747 Err
Msg: \\Server\Share Is an Invalid Port Name You can also query the following phrase in the Microsoft
Knowledge Base: invalid port name STATUSMicrosoft is researching this problem
and will post new information at the Microsoft Knowledge Base website
as it becomes available.
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